Visiting one of our shops:

What are your opening times?
8am – 9pm Everyday

Can we pay by Credit Card?
We accept all major credit/debit cards in our shops. There is a 3% bank charge to pay by credit card.

I have a photo of a dress I would like made, can you copy  it for me?
We are happy to copy any clothing from pictures, the internet or catalogues.

I have a favourite item of clothing with me, can you copy them exactly for me?
This is no problem, however it helps us if you can wear them for us during a fitting to see how they fit with your body.

Ordering from Overseas:

I have previously had clothes made at your shop, do you still have my measurements?
We should have your existing measurements on file, please email us to check.

If i am a new Bebe customer, can you still make clothes for me and ship overseas?
We can, although you will need to provide us with your measurements using our ‘How to Measure’ guide.

How long does it take to make and ship my clothes?
Depending on the items you have ordered, this may take up to 1 week. The clothes can be 
Shipped out on either a 2 week service or a 3-4 week option.

How Can i Pay?
At the moment we prefer Paypal payments for overseas orders, but we can also accept Western Union and Bank Transfers.

Will i have to pay any import taxes when my parcel enters the country I live?
We will cover the cost of all taxes for export from Vietnam, however you will be required to cover all import taxes/duty, in the unlikely event that Customs in your country stop the parcel.

Any other questions regarding visiting one of our shops or ordering online, please email us at contact@bebetailor.com

Customer service

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